This course reviews the history and principles of the Federal Fair Housing Act and the most common claims and complaints against licensees to recognize and mitigate similar situations.  This course fulfills the National Association of REALTORS® Code of Ethics training requirements.

This course will review the duties that were owed and that were breached using case studies to understand the consequences if an agent does not fulfill their duty; does not do something they were supposed; does something they are not supposed to do; or does something they are supposed to do but does it negligently.